Our group in Argentina

Flight cancellation Triage from www.thewomenstravelgroup.com

The FAA cancelled flights of Boeing 737 Max 8 and 9 planes.  Here is what you need to do immediately. 

If in the US: call your airline-on the local number not the 800; it might be faster.

If you are overseas, call the overseas number. The 800 number in the US will be swamped. The overseas number might not. If your ticket was sent via tripit.com, open it on your phone and follow instructions.

If you are in the airport, check the Departures board for alternative flights. Go right to the gate if last minute and you only have carry on. 

If outside security, airline personnel can help, but hunt for flights on your phone also. Here is where you need the airline app on your phone.  

Ask to be put on another airline; staff is not legally obligated but staff can. 

Ask to be downgraded on another flight. There are more economy seats than business etc.  if you had an upgraded seat; confirm you will get the upgrade payment back. 

If  you are using a third party like www.kayak.com or www.expedia.com follow their instructions.  

Call your travel insurer. (Their number might be swamped also.) Email them. Keep records of both attempts for your claim. 

Having said all this:

Go immediately to your phone.  Download the app for your airline. It is a quicker way to rebook. A

Check in when you get the notification on line, again use that app. 

Afterwards deal with compensation; first try to get your new flight. 

Travel Tips from 27 years of The Women’s Travel Group, with space left on Summer trips to Norway-Denmark-Sweden and high altitude colonial Mexico.

Information: Phyllisnycity@gmail.com

646 309 5607.